Fair Usage Policy

1. Introduction

Eldaura Senior Adventures is committed to providing a high-quality and enjoyable travel experience for all senior travelers. Our Fair Usage Policy (FUP) ensures that services are used in a reasonable and non-exploitative manner to maintain fairness, safety, and efficiency for all customers.

2. Scope of Policy limited to:

- Group travel packages

- Personalized itinerary planning

- Customer support services

- Loyalty programs and referral benefits

This policy applies to all customers, travelers, and users of Eldaura Senior Adventures' services, including but not

3. Responsible Usage of Services

To ensure that all customers enjoy a smooth travel experience, the following guidelines must be followed:

3.1. Group Travel Conduct

• Travelers must adhere to the group size limitations (maximum of 14-16 members per trip).

• Respectful behavior towards fellow travelers, tour managers, and service staff is mandatory.

• Any disruptive or offensive conduct will lead to warnings and, if necessary, removal from the trip without a refund.

3.2. Custom Itinerary Services

• Custom itinerary services are provided with a planning fee (5% of the total trip cost).

• Customers are expected to provide accurate details to ensure the best possible travel experience.

• Revisions beyond the agreed limit may be subject to additional charges.

3.3. Booking and Payment Regulations

• All bookings are subject to availability and require timely payments as per the agreed schedule.

• Cancellations and modifications are governed by our cancellation policy.

3.4. Referral and Reward Programs

• Referral bonuses are intended for personal use and cannot be exploited through bulk referrals or fake accounts.

• Misuse of referral benefits may result in disqualification from the program.

3.5. Use of Discounts and Promotional Offers

• Promotional offers, discounts, and loyalty credits cannot be misused or transferred.

• Customers found misusing offers through fraudulent means will be restricted from future promotions.

4. Prohibited Activities

To maintain fairness for all customers, the following activities are strictly prohibited:

- Sharing or reselling personal discounts, itineraries, or bookings.

- Abusive behavior towards staff, fellow travelers, or service providers.

- Providing false information for bookings or claims.

- Unauthorized commercial use of Eldaura's services.5. Enforcement and Violations

- Customers violating the Fair Usage Policy may face penalties including:

- Cancellation of bookings without a refund.

- Restrictions on future participation in Eldaura’s tours.

- Legal action if fraudulent activities are involved.

6. Amendments

Eldaura Senior Adventures reserves the right to update or modify this Fair Usage Policy at any time. Customers are encouraged to review the policy periodically.

For any questions, please contact us at enquiry@eldaura.com or +91 8904053406.