Terms and Conditions

1. Introduction

Welcome to Eldaura Senior Adventures ("Eldaura," "we," "us," or "our"). By using our services, booking trips, or accessing our website, you agree to abide by these Terms & Conditions. Please read them carefully before proceeding.

2. Eligibility

• Our services are primarily designed for individuals aged 45 years and above.

• By booking with us, you confirm that you are in good health and capable of participating in group travel.

• Any specific medical conditions should be disclosed before booking.

3. Booking & Payments

• A booking is considered confirmed only upon full payment or an agreed-upon advance payment.

• Prices are subject to change based on availability and external factors.

• Payment can be made via online transfer, credit/debit card, or UPI.

4. Cancellations & Refund Policy

• Cancellations must be made in writing via email or WhatsApp.

• Refunds (if applicable) will be processed as per the cancellation policy outlined in the itinerary.

• Eldaura reserves the right to cancel trips due to unforeseen circumstances (natural disasters, government regulations, low participation, etc.), in which case, refunds or alternative arrangements will be provided.

5. Travel & Itinerary Modifications

• Eldaura strives to stick to the planned itinerary; however, modifications may occur due to weather, local regulations, or operational constraints.

• Travelers will be informed of any major changes in advance.

6. Group Travel Conduct

To ensure a safe and enjoyable travel experience, all participants must:

• Respect fellow travelers, tour managers, and local communities.

• Adhere to group schedules to avoid inconvenience.

• Refrain from disruptive behavior.

• Follow all safety and health guidelines provided by Eldaura.

• Non-compliance may result in removal from the trip without a refund.

7. Health & Safety

• Travelers must be medically fit to undertake trips.

• Eldaura provides basic medical assistance, but travelers must carry their own medications and insurance.

• In case of an emergency, we will arrange medical support, but expenses will be borne by the traveler.

8. Liability & Responsibility

• Eldaura acts as a facilitator between travelers and service providers (hotels, transport, tour guides, etc.).

• We are not responsible for delays, cancellations, accidents, losses, or damages caused by third parties.

• Travelers are advised to have travel insurance for unforeseen circumstances.

9. Use of Personal Data

• Personal data collected during bookings is used for travel arrangements and communication.

• We do not sell or rent your data.

• Read our Privacy Policy for more details.

10. Photography & Media Usage

• Photos and videos taken during trips may be used for promotional purposes.

• If you do not wish to appear in promotional material, please inform us in advance.

11. Complaints & Disputes

• Any complaints should be raised during the trip so we can address them promptly.

• Disputes, if any, shall be resolved amicably. If unresolved, they will be subject to the jurisdiction of Bangalore, India courts.

12. Amendments to Terms

Eldaura reserves the right to modify these Terms & Conditions at any time. Updates will be posted on our website.

13. Contact Us

For any questions, reach out to us:

Email: enquiry@eldaura.com

Phone: +91 8904053406