Privacy Policy

1. Introduction

Eldaura Senior Adventures ("Eldaura," "we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services.

By accessing our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect various types of information to enhance your travel experience, including:

2.1. Personal Information

• Name, age, and gender

• Contact details (email, phone number, address)

• Payment and billing information

• Passport and identification details (for international trips)

• Emergency contact information

2.2. Travel Preferences and Booking Details

• Destination preferences

• Trip history and feedback

• Special dietary or medical requirements (if voluntarily provided)

2.3. Device and Usage Data

• IP address, browser type, and device information

• Website browsing activity and interactions

• Cookies and tracking technologies

3. How We Use Your Information

We use the collected information to provide and improve our services, including:

- Processing travel bookings and payments

- Personalizing travel experiences based on preferences

- Sending trip confirmations, updates, and important notifications

- Enhancing customer support and service delivery

- Marketing promotions, special offers, and newsletters (with your consent)

- Ensuring safety and emergency contact support during trips

- Complying with legal and regulatory requirements

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

- Travel Partners & Service Providers: Hotels, airlines, transport providers, and local tour operators to facilitate bookings.

- Third-Party Payment Processors: Secure processing of transactions.

- Legal & Compliance Authorities: When required by law, or to protect our rights, customers, and business.5. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and limited access control.

6. Your Rights & Choices

You have the right to:

- Access, update, or correct your personal data.

- Request the deletion of your information, subject to legal obligations.

- Opt-out of marketing communications at any time.

- Withdraw consent where applicable.

To exercise your rights, contact us at enquiry@eldaura.com.

7. Retention of Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated revision date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, reach out to us at:

Email: enquiry@eldaura.com

Phone: +91 8904053406